C&C imaging supply stands by our products and the satisfaction of our customers. All of our products are sold with a one year limited warranty against defects in material and workmanship starting from the shipping date.
1. For Ink cartridges , LaserJet Print Cartridges and Imaging Drums
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way by the customer, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact C&C customer support. At C&C option, we will either replace products that prove to be defective or refund your purchase price when the ink or toner remaining is over 70%. If the ink or toner remaining level is less 70%, C&C will provide the repair service or give the corresponding percentage credit of the total price.
2. For Brand-New Printers
All customers need to contact printer manufactures directly.